1. Scope

This Privacy Policy describes how BatCave Innovations, doing business as SOLIQ (“SOLIQ”, “we”, “us”), handles personal data in connection with the SOLIQ website, applications, and related services (the “Service”). It forms part of, and should be read together with, our Terms of Service.

This page describes the practices of the Service as it is currently built. Where a practice depends on a feature you never use — for example a wallet, brokerage, or bank connection — the related data is simply not collected.

2. Account Data

When you create an account we process your email address, authentication identifiers, and, if you sign in with Google or Apple, the basic profile identifiers those providers return. Optional profile details you choose to add — display name, handle, avatar, and bio — are also stored.

Passwords are handled by our authentication provider and are not visible to us in plain text.

3. Usage, Device, and Log Data

Our infrastructure and error-reporting layers record technical information such as IP address, browser and device characteristics, timestamps, requested routes, and error diagnostics. This data is used to operate, secure, debug, and improve the Service.

We do not sell this data. Retention periods follow what is needed for security, debugging, and legal obligations.

4. Preferences, Watchlists, and Alerts

Watchlists, alert rules, notification preferences, appearance settings, journal entries, and similar in-app configuration are stored against your account so the Service works consistently across your devices.

If you enable browser notifications, the permission is granted by your browser and can be revoked there at any time.

5. Wallet Data

If you connect a self-custodial wallet, we store the public address you connect and read publicly available on-chain information associated with it — balances, token holdings, and transaction history — in order to display your holdings, ledger, and performance.

SOLIQ does not have custody of your funds and does not obtain your private keys or seed phrase. If you choose an action that requires a wallet signature, that transaction is presented for your explicit review and authorization inside your own wallet.

6. Brokerage and Bank Connection Data

Brokerage and bank connections are established through third-party aggregation providers. When you connect an account, those providers handle the credential flow and return account information such as balances, positions, cost basis, performance, and transaction history, which we process to display your aggregated portfolio.

Access tokens for connected accounts are held server-side under restricted access and are not exposed to the browser. You can disconnect an account at any time from the relevant page in the app.

7. Subscription and Payment Information

Paid plans are processed by our payment processor, Stripe. Card details are collected and stored by Stripe, not by SOLIQ. We receive and store the subscription record required to run entitlements — identifiers, plan and price references, status, and billing period dates.

Invoices, receipts, payment methods, and cancellation are managed through the billing portal linked in the app.

8. Community Content

Posts and other content you publish in community features, along with the profile details attached to them, are visible to other signed-in members. Do not post information you do not want other members to see.

9. AI Interactions

When you use AI features, the prompts you submit and the relevant account context needed to answer — such as your plan, connection status, and the symbols or portfolio data in view — are sent to the AI model provider that generates the response.

Do not submit credentials, private keys, seed phrases, or sensitive personal information into AI features.

10. Market and Third-Party Data Providers

The Service queries third-party market, on-chain, options, flow, and reference data providers to render prices, charts, screens, and research. These requests are made to support the views you open in the app and are governed by the providers' own terms.

11. How We Use Data

We process the data described above to provide and maintain the Service, authenticate you, run plan entitlements and billing, deliver alerts and notifications you configure, display portfolio and on-chain information, operate community and AI features, provide support, and to secure, debug, and improve the platform.

12. Sharing and Processors

We share personal data with service providers who process it on our behalf — hosting and database infrastructure, authentication, our payment processor, market and on-chain data providers, brokerage and bank aggregators, AI model providers, and error monitoring — in each case limited to what the feature requires.

We may also disclose data where required by law or legal process, or to protect the rights, safety, and security of SOLIQ, our users, or the public. We do not sell personal data.

13. Retention

We retain personal data for as long as your account is active and thereafter only as needed to meet legal, accounting, security, and dispute-resolution requirements. Aggregated or de-identified data that no longer identifies you may be retained.

14. Security

We apply commercially reasonable technical and organizational measures, including access controls on database rows and server-side handling of connection tokens. No system is perfectly secure. You are responsible for using a strong unique password and for keeping your devices and wallet software secure.

15. Your Choices

You can update or remove profile details, disconnect wallets, brokerage accounts, and bank accounts, adjust or disable alerts and notifications, cancel a paid plan from the billing portal, and delete your account.

To request a copy of your data, correction, or deletion, contact Support@SOLIQintel.com from the email address on your account. Depending on where you live, you may have additional rights under local data-protection law; we will honor applicable requests.

16. Children

The Service is not intended for anyone under 18, and we do not knowingly collect personal data from children. If you believe a minor has created an account, contact us and we will remove it.

17. International Transfers

Our infrastructure and service providers may process data in countries other than your own. Where such transfers occur, we rely on the protections our providers make available for cross-border processing.

18. Changes to This Policy

We may update this Policy. Material changes will be posted here with a revised effective date and, where required, notified to you. Continued use after the effective date constitutes acceptance.

19. Contact

BatCave Innovations, doing business as SOLIQ. Privacy questions, data requests, and complaints: Support@SOLIQintel.com.